Thirty days. One e-mail. The file stays yours.
The risk of trying this belongs to us, not to you. Here's exactly how that works.
The deal
You buy a Swiss Knife. You take it home. You use it — for a day, a week, a month. If, within thirty days, you decide it isn't for you, you write us one e-mail. We refund you. That's the whole thing.
How to ask
Reply to the e-mail your file came in, or write to us at hello@offline.ltd. Say "refund" and we'll do the rest. No forms. No "please tell us why you're leaving" questionnaires. No dark-pattern retention flow. If you'd like to tell us why, we'd genuinely love to know — but it isn't a condition.
How the money moves
Refunds go back through Paddle, the merchant of record who took your payment. It usually lands on your card within a few business days, depending on your bank. You'll get a confirmation e-mail from Paddle when it does.
And the file?
It stays with you. This is the part most refund policies are quiet about, so we'll be loud: your Swiss Knife lives on your computer, not on our server. When you're refunded, we couldn't reach into your machine and take it back if we wanted to. We don't want to. That's rather the point.
Use it or delete it — either is fine. Nothing on our end will disable it, expire it, or nag you about a subscription. It's an HTML file. It behaves like one.
Why we do it this way
Because "try it and see" is the honest way to sell a personal tool. If a thirty-day, no-questions refund with a permanent copy of the file feels unusually generous, that's because the alternative — accounts you can be locked out of, servers that can vanish, subscriptions that quietly renew — is unusually stingy.
Sovereignty as a service. Tools. Just tools.
And after the thirty days
Reforging is free within your tier, for as long as you own the knife. Bring it back as often as your life changes shape. Only a knife that grows out of its plate pays for the bigger one — and only the difference between the two.